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Carlton le Willows Academy

Nothing but the best

School Canteen – provided by Innovate

The school’s catering contract is managed by Innovate Services Ltd.

Innovate by name and nature. Food choice, flexibility, quality and speed are at the heart of what we do. Inspired by the best and most fashionable high street concepts, we pride ourselves on fusing fantastic quality food with quick service.

Everything has to start with fantastic quality and responsible food. Across our wide, diverse and ever-changing menus, we ensure that everything is safe, sustainable and tastes great. We only source from farmers, wholesalers and catering butchers that are audited to UKAS accredited standards and meet the highest possible assurance levels.

We have a huge variety of really exciting dishes to try! We’re talking about global street food, our famous curry Thursdays, modern vegetarian and vegan, and traditional fish and chips. There’s something for everyone to enjoy at all times of the day.

In addition to great food in great environments, we are committed to becoming an ‘Impact Organisation’ and doing whatever we can to create a better world. We operate a sustainable and responsible business model, minimising packaging (especially plastics), food waste and energy consumption, whilst maximising recycling and composting.

As an Impact Food Group caterer, our vision and values are entirely aligned to working with our schools to create a positive food culture and helping more students eat better food.


The academy operates a cashless catering facility using biometric data. Your child’s dinner money account can be topped up using the ParentMail app. Please follow the steps set-out below;

1. Download the ParentMail app which is available on Apple and Android products.

2. Enter your email, and the password you created.

3. Click on to the 3 lines, top left within the app.

4. Click on Payments

5. Click on your child’s name.

6. Enter the amount you want to top-up and click pay now.

7. Choose your payment method and complete purchase

Please note that your child can top-up with cash at the revaluation machines, however, we encourage all payments to be made securely through ParentMail.

If you have any difficulty accessing ParentMail or have any queries on the above, please contact Claire Baxter on 0115 9565 008 ext. 300 or